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IT Administrator


Primary Purpose:                   To maintain and support the Company’s IT structure and systems as required by investigating and diagnostic network problems collecting IT usage stats, making recommendations for improving the company's IT systems and carrying out routine configuration and installation of IT solutions.


Duties & Responsibilities

  • Provide support to the email system (Exchange/Archive/Spamfilter/Large-file-sharing)
  • Provide support to the windows server software support (OS configuration, IIS, WSUS)
  • Monitor/ Configure security solutions
  • Provide desktop support for Windows bases computers/Laptops and business systems
  • Maintain active directors services (DNS, DFS, DHCP, Group policies, NPS)
  • Monitor/Manage system backups/snapshots
  • Manage user accounts/permission for Active Director/Exchange/File shares;
  • Able to prioritise work under minimum supervision
  • Server infrastructure support (Hyper-V/CSV/iSCSI/SAN)
  • Provide support to the network Infrastructure (Switches/Routers/VLANS/Wifi APs/CAT5 patching)
  • Update documentation/Inventory/Mailshot lists/IT helpdesk tickets
  • May be required to supervise a Junior IT assistant  
  • Attend any training provided by the Company and sit for the respective assessments accordingly
  • Maintain customer’s trust relationship by keeping service information confidential
  • Follow all company’s filed procedures and protocols
  • Any other duties as may be necessary from time to time



  • Strong problem solving skills and efficient work
  • Have the ability to prioritise the work load
  • Reliable and have self motivation
  • Able to install and evaluate new software systems
  • Work under pressure with interruptions
  • Must show aptitude and desire to learn new skills on the job
  • Able to work in a team with a positive attitude
  • Able to adapt to change and meet challenging deadlines



  • Minimum 2 years’ experience in a similar position
  • Preferably MQF Level 4 certificate in the below:
    • Microsoft MSCE certification
    • Microsoft MCP certification on one or more of the following: Server, Desktop, Application, SQL Database,
    • SharePoint
    • Cisco CCNA or CCNP
  • Holds Apple basic software knowledge and Android basic software knowledge
  • Excellent written and oral proficiency in both English and Maltese




  1. The list of ‘Duties & Responsibilities’ appearing in this job description is neither necessarily exhaustive nor is any part of this job description permanent or immutable.


  1. The job holder shall carry out his/her duties as directed by job holder’s superior.